COMPLETE YOUR RETURN REQUEST

We offer FREE RETURNS!

We want to make sure you're happy with your purchase. If you're not satisfied for any reason, you can return your item within 30 days of purchase. 

    • All returned items must be in their original packaging.

We don't refund the original shipping cost.

    • Free returns or exchanges are not available for international orders.

Did you purchase a Scout Curated Wears item from one of our amazing stockists? For returns, please contact the store where you bought your jewelry. Thank you!

To Start a Return or Exchange:

Please fill out the form below and be sure to include:

  • Your full name

  • The email address used to place the order

  • Your order number

  • The item(s) you'd like to return or exchange

  • (For exchanges) The item(s) you'd like instead.  Exchanges must be for items of equal value.

We’ll respond within 2 business days with a prepaid return label and instructions.


DAMAGES

If your item arrived damaged, please let us know within 7 days by emailing care@scoutcuratedwears.com for further instructions.

 


Return & Exchange Policy

  • Must be initiated within 30 days of purchase.

  • Items must be unused and in their original packaging.

  • Original shipping costs are non-refundable.

  • Exchanges must be for items of equal value and from the same collection.
    (For example: a Stone Wrap for another Stone Wrap.)

  • Exchange orders will be shipped after we receive the returned item—please allow up to 2 weeks for processing.

  • International orders are not eligible for free returns or exchanges.


Purchased from a Retail Store?

If you bought your item from one of our amazing retail partners, please reach out to the store directly for their return or exchange process. We can only accept returns/exchanges for orders placed through our website.

To complete your return request please fill out the form below. Someone from our customer support team will be in touch with you within 24-48 hours not including weekends.