Returns

We offer FREE RETURNS!

We want to make sure you're happy with your purchase. If you're not satisfied for any reason, you can return your item within 30 days of purchase. 

• All returned items must be in their original packaging.
• We don't refund the original shipping cost.
• Free returns or exchanges are not available for international orders.

To start a return, simply email us at care@scoutcuratedwears.com with your order number and reason for return. We'll respond within two business days with a return label and instructions.

Did you purchase a Scout Curated Wears item from one of our amazing stockists? For returns, please contact the store where you bought your jewelry. Thank you!

Return & Exchange Policy

• Must be initiated within 30 days of purchase.

• Items must be unused and in their original packaging.

• Original shipping costs are non-refundable.

• Exchanges must be for items of equal value and from the same collection.
  (For example: a Stone Wrap for another Stone Wrap.)

• Exchange orders will be shipped after we receive the returned item—please allow up to 2 weeks for processing.

• International orders are not eligible for free returns or exchanges.

Exchanges

Want something else? Email us at care@scoutcuratedwears.com with your request, order number and/or buyer name to look up your order for exchange. We can do an exchange for items purchased directly from our online store only.

• You may only exchange for the same item in a different color. Exchanges for items of a different value cannot be processed.

• Exchange orders will be mailed using the same shipping speed used on your original order after the returns item(s) are received. This may take up to 2 weeks. 

Damages

If your item arrived damaged, please let us know within 7 days by emailing care@scoutcuratedwears.com for further instructions.