PRE COVID Order Info

Payment Info

We accept Visa, MasterCard, Discover, American Express and PayPal (we do not accept PayPal e-checks). Please note that credit cards are pre-authorized during the order entry process and then settled when your order ships.

Order and shipment notification 

An email notifications will be sent upon receipt of your order, and followed by another once your order has shipped with tracking number.

Pricing Info  

All prices shown on site are in US Dollars.

Sales Tax 

We are required by law to collect sales tax for orders shipped within the state of Massachusetts. 

Order processing time

Once you place your order it takes 1 to 2 business days to process and prepare your order to ship. Orders ship Mon-Fri from our Massachusetts warehouse. The warehouse does not ship on weekends or holidays. Please note that UPS does not deliver on Saturdays, Sundays or holidays, nor are these considered transit days. You will be sent an order confirmation via e-mail once your order has been received and then another notice with tracking number(s) when your order has shipped.

Shipping cost

Costs are calculated after you have added items to your shopping cart and are based on weight, zone and service level chosen. Retail orders over $50 receive free domestic standard shipping.

Can I change or cancel my order once I've placed it on the website? 

We try to get your order out as quickly as possible so it's not likely you can change an order once you have placed it. Feel free to email us with any questions. 

Do you ship internationally? 

We do ship internationally! We ship using USPS Priority INTL and ship to select locations around the world. If you are not seeing INTL shipping as an option for your location feel free to contact us and we are happy to help. Customers are responsible for customs and duty fees. Free shipping promotions are for domestic shipping only. 

Any additional questions?

Feel free to contact us by email anytime! We will get back to you within 24 hours excluding holidays and weekends.